How DocuPing works
How DocuPing works
How DocuPing works
DocuPing is a fast and simple way of issuing documents between architects, engineers, consultants and contractors.
Features
DocuPing is a fast and simple way of issuing documents between architects, engineers, consultants and contractors.
DocuPing is a fast and simple way of issuing documents between architects, engineers, consultants and contractors.
Features
Features
Quickly drag and drop documents to a DocuPing project, ready to start the issuing process.
Easy to use

Quickly drag and drop documents to a DocuPing project, ready to start the issuing process.
Live dashboard
Provides quick access to incoming transmittals, transmittals awaiting acknowledgment and recently issued documents.
Document register

Simple document registers make it quick to coordinate packages of documents ready for issue.
Intelligence where it counts

Intelligent file name recognition for auto document revisioning, following either basic or ISO19650 file naming conventions.
Clear issue sheet and full auditing
Online document issue sheet to easily see who was sent what, when and whether they have viewed yet.
Access from anywhere

Being web based accessing DocuPing from any device means you always have access to the information when you need it.
Distributed collaboration
Distributed collaboration, how all CDE’s should work. With each recipient having their own document. No more risk of anyone in the supply chain losing access to key documents, which is a common risk with most CDE’s.
Live dashboard providing quick access to incoming transmittals, transmittals awaiting acknowledgment and recently issued documents.
Simple document registers make it quick to coordinate packages of documents ready for issue.
Intelligent file name recognition for auto document revisioning, following either basic or ISO19650 file naming conventions.
Online document issue sheet to easily see who was sent what, when and whether they have viewed yet.
Being web based accessing DocuPing from any device means you always have access to the information when you need it.
Online document issue sheet to easily see who was sent what, when and whether they have viewed yet.
Distributed collaboration, how all CDE’s should work. With each recipient having their own document. No more risk of anyone in the supply chain losing access to key documents, which is a common risk with most CDE’s
Integrations
DocuPing connects with leading construction industry systems to make it even easier to issue documents and collaborate on projects:
Rapport3 is a dynamic project management system designed for architects, engineers and project managers.
Rapport3 has all the tools you need to enhance you business including timesheets, expenses, leave booking, resourcing, job costing, CRM, HR, email.
It can integrate seamlessly with many 3rd party systems saving your business time and thus increase efficiencies and your profits.
Need some advice and guidance? Don’t hesitate to get in touch with our team of experts who will be happy to discuss your business requirements and help get you started!
Integrations
DocuPing connects with leading construction industry systems to make it even easier to issue documents and collaborate on projects:
Rapport3 is a dynamic project management system designed for architects, engineers and project managers.
Rapport3 has all the tools you need to enhance you business including timesheets, expenses, leave booking, resourcing, job costing, CRM, HR, email.
It can integrate seamlessly with many 3rd party systems saving your business time and thus increase efficiencies and your profits.
Need some advice and guidance? Don’t hesitate to get in touch with our team of experts who will be happy to discuss your business requirements and help get you started!
Integrations
DocuPing connects with leading construction industry systems to make it even easier to issue documents and collaborate on projects:
Rapport3 is a dynamic project management system designed for architects, engineers and project managers.
Rapport3 has all the tools you need to enhance you business including timesheets, expenses, leave booking, resourcing, job costing, CRM, HR, email.
It can integrate seamlessly with many 3rd party systems saving your business time and thus increase efficiencies and your profits.
Need some advice and guidance? Don’t hesitate to get in touch with our team of experts who will be happy to discuss your business requirements and help get you started!
Personal
All the great DocuPing features but for a single user account. Charging is banded and based on the number of documents issued and bandwidth used per month.
Personal
All the great DocuPing features but for a single user account. Charging is banded and based on the number of documents issued and bandwidth used per month.
FAQs
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What type of licences are available?
The Business account allows for projects, contacts and documents to be visible and shared across your organisation.
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Can we send any file format through DocuPing?
Yes.
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How does the pricing work?
Click here for costs.
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What connections does DocuPing have with other systems
There are currently three integrations available, Microsoft 365, Rapport3 and Flo10. These connectors integrate project and contact information. Ensuring DocuPing is synchronised with the latest information reducing double entry of data.
We are continuing to review and add extra connectors.
FAQs
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Can we send any file format through DocuPing?
Yes.
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Can document revisions display in alphanumeric format?
Yes.
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How much storage and what level of usage is included?
Unlimited issues and unlimited projects. Subject to fair use policy.
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What connections does DocuPing have with other systems
There are currently three integrations available, Microsoft 365, Rapport3 and Flo10. These connectors integrate project and contact information. Ensuring DocuPing is synchronised with the latest information reducing double entry of data.
We are continuing to review and add extra connectors.
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Does DocuPing support the 19650 number scheme?
Yes.
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Other project systems (CDEs) are owned by a single party. Is DocuPing different?
Yes. When a document is issued from DocuPing the receiving party also uses DocuPing to view and download the document. The document stored in their (the receiver) version of DocuPing is a separate file to the issuer. This ensures that even if the issuer organisation stops using DocuPing the receiver will still have access to the file.
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How much notice do I have to give to cancel my subscription?
Write to us 30 days before your renewal period.
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Are there any file size limits?
There are no file limits but usage is subject to a fair use policy.
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What are the login options for internal staff that offer robust security?
We recommend Single Sign On via 365 which uses the existing Azure AD infrastructure.
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What are the login options for 3rd parties to receive issues?
DocuPing can be configured (system-wide) to one of two options;
- Send “magic links” i.e. no logon is required but the link expires, or;
- The recipient would need to create sign-up to DocuPing account. The security then checks the logged in DocuPing user’s email against the intended recipients.
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Where is my data stored?
As standard it uses the Azure UK, but enterprise customers can choose any Azure location.
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How secure is DocuPing?
DocuPing is secured using industry standard best practice technology using OpenID and Azure directory integration. Microsoft Azure is ISO27001 accredited.
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How do we download all content from DocuPing back into our main filing system?
Download all the current revisions of a project into a .Zip file, as well as an Excel Register summary sheet using the standard system. If all the prior versions of the drawings are required, DocuPing exposes an open API. Using this API, a customer, or their nominated third party, can downloaded everything via this API including all previous revisions of drawings, as well as per project XLSX file issue history. Alternatively, for an agreed fee DocuPing’s team can provide services to assist in export where yourselves, or your nominated third party, do not have the skills. Typically, this will take up to 1 day depending on the volumes of projects and documents.
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How long does DocuPing hold my documents?
We hold onto documents for 6 months from termination of subscription. Recovery of documents will be on a best effort basis and individually costed.
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Can we create new fields for say sheet size, scale, file format?
There are 5 custom fields available, as well as built in support for size & scale. File format is inferred from the uploaded file.
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Can these new fields be included on the excel full register export?
Yes, this is expected to take up to couple of hours if required at £100 per hour ex VAT.
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How do I log a support ticket?
Send any issues or questions to support@docuping.com
FAQs
-
What type of licences are available?
The Business account allows for projects, contacts and documents to be visible and shared across your organisation.
-
Can we send any file format through DocuPing?
Yes.
-
How does the pricing work?
Click here for costs.
-
What connections does DocuPing have with other systems
There are currently two integrations available, Rapport3 and Flo10. These connectors integrate project and contact information. Ensuring DocuPing is synchronised with the latest information reducing double entry of data.
We are continuing to review and add extra connectors.
